ATTENTION: Holiday volume, Weather Delays, Product supply and the fact that we are a small family operation, we cannot guarantee orders. We make no holiday shipping Guarantees. WE OFFER NO GUARANTEES! We ship in the order the orders are receieved in. Please do not assume your order goes out the day you put it in or even within a few days after. We are very busy with all orders and we are doing the best we can. We will ship till we cannot anymore with holiday schedule. Thank you so much for all your business and happy holidays to all! 

We have put the majority of closer states on Ground Shipping. Please note that Ground is experiencing delays and are not guaranteed for on time delivery. Your product may arrive thawed but it is okay to refreeze. If you choose Ground, you are 100% responsible for the condition of your order when it arrives. IF you want to be more assured, please still pick the Air Shipment options. Air shipments may still arrive a day late but should not be later than that.

Also Note : As of July 2019, we will no longer be crediting back $ for non-perishable and some perishable products that come in with short or expired dates. Because of Covid, containers have been coming in months late. They will go months past the date and we have zero control over this.

Also note our retail store is open - Monday through Fridays 9-5. Saturday December 4th, 11th, and 18th we will be open from 9-3. Thank you 

Phone: 608-271-1295 or 800-733-6695 Fax: 608-845-6693

Product & Service Guarantee

Email: bavaria@bavariasausage.com

Phone: 1-800-733-6695

• If there are ANY problems with your order please call us as soon as you receive your package, no later than 5 days after package was delivered. After 5 days nothing can be done.
• If your order was delivered correctly we will not refund your shipping & handling fees.
• If your order is a personal or a gift please check the address & zip that you would like this to be sent to...If you put this in wrong there is a $10.00 address correction fee.
• We select the best way to ship your order..we charge by the exact price that is specified by Fed Ex, UPS, USPS or Speedee plus a $6.95 handling fee. (this includes the styrofoam box, cold packs and chips)
• Bavaria Sausage is well known for their fine quality sausage.. but we will not refund your money if the taste is not what you were excepting.
• Bavaria Sausage is not responsible for weather related delays.
• Not responsible for package that was left at your door and customer did not check or the package was stolen. Also if you sent a gift and the giftee was not at home and the items spoiled or were stolen we will not take responsibility.
• Magazines and all books are non-refundable.
• BAVARIA SAUSAGE DOES NOT CHARGE THEIR CUSTOMERS A RESTOCKING FEE.

Always feel free to call if there is any questions or concerns that you would like to discuss with us.

Page Summary: Product and service guarantee, products are guaranteed fresh upon delivery.